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Articles | June 30, 2022

Q&A With QA

An Interview with Brandon Floyd, Director of Quality

The Feeder | Q2 2022 Newsletter
Century Plaza Los Angeles

When did the current Quality Program come into existence?
I spent 10 years traveling and performing QA/QC and Commissioning duties. During this time, I realized Rosendin needed a formal standardized quality program to implement across the country to be able to scale our quality teams at the same pace to ensure our customers received the best quality installations. In 2018. Steve Montalvo, Lisa Vere, and I implemented the new program. The current program has helped our quality teams communicate and share success and challenges from across the company.

How does Rosendin perform QA/QC and Commissioning on projects?
The purpose of our program is to build value and create partnerships with our customers and general contractors. We have built a successful team using industry-leading, proven methods and standardized processes to deliver consistent, high quality, and reliable installations for our customers.

What is the QA/Cx Program?
The program is broken into two core QA/Cx Standards to ensure continual improvement, development, and implementation of the program across the company. The program provides direction, training, and accountability for divisions and project teams to ensure that the necessary teams are trained and in place for each project from beginning to end. Both QA/Cx standards follow a base template and format with the ability to tailor for the various project types. Project types are broken into two main categories: Mission Critical and Commercial/Industrial, with each main category having subproject types. QA/Cx Project Managers and Regional Managers provide development, oversight, support, and training for the following aspects of Rosendin projects: QA/QC, BIM 360 Field, Startup, Commissioning, and Controls Integration.

What is the QA/Cx Certification Training Program?
To continue “Building People” and improve our program, we have created the QA/Cx Certification Training Program that includes introduction videos to the processes and hands-on training with testing. This ensures our new QA/QC and Commission team members will have the training and expectations set to ensure we are “Building Value” for our customers by delivering the highest quality installations to them. We are continually working to improve our program by recognizing the positives that come from ensuring we are “Building Quality” and are recognizing the team members who stand out and stand for Quality. 

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About Rosendin

Headquartered in San Jose, Calif., Rosendin is employee-owned and one of the largest electrical contractors in the United States, employing over 7,500 people, with revenues averaging $2 billion. Established in 1919, Rosendin remains proud of our more than 100 years of building quality electrical and communications installations and value for our clients but, most importantly, for building people within our company and our communities. Our customers lead some of the most complex construction projects in history and rely on us for our knowledge, our ability to scale, and our dedication to quality. At Rosendin, we work to ensure that everyone has the opportunity to reach their full potential by building a culture that is diverse, safe, welcoming, and inclusive.

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